Visitors with access needs should use the entrance on Possenhofener Strasse. In the new building, all the exhibition galleries and other rooms open to visitors are accessible via the elevator. An accessible toilet is available in the museum and the café. There are parking spaces for disabled visitors outside the museum. Please note that due to its historical nature, accessibility in Lochmann House is unfortunately limited.

A hearing loop is available for all guided tours and talks. Several folding chairs are always available for use in the exhibition galleries, which can also be used as walking aids. Guide dogs and assistance dogs can be taken into the exhibition rooms, but please present certification. If you have any further questions, contact the visitor service team.